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How do I optimize my mobile wifi data usage in Spain

A few recommendations in order to reduce the data usage: – Use Nerja Wifi Device preferably with mobile devices (phones, tablets etc); Turn Off Facebook Auto Play Videos – Limit the video usage (2 hours of video correspond to approx. 1Gb); – Turn off...

Can I use my laptop as well?

Yes, you can! this wifi rental system is compatible with both MacBook and Android (any type of Windows operating system). In order to connect a laptop, the process is just as easy as when you connect your laptop at home, with your ADSL broadband. You must select the...

How can I get in touch with Wifi Spain Customer Support

Wifi rental Spain customer support can be accessed any time needed, via e-mail (info@mobilewifispain.com/ info@nerjawifi.com) or by phone (0034 951 204 264). Internet in Spain customer care it’s our priority. Our English, Spanish, French and Italian speaking...

Where can I use my wifi internet in Spain?

Basically, you can stay connected to the internet in Spain everywhere! Indoors, in your Spanish holiday rental, apartment,  hotel or villa or outdoors, at the beach, train, car GPS The mifi dongle Spain is so tiny and handy that you can keep it in your pocket and use...

How do I connect to my pocket wifi Spain Huawei E5331

Quick steps to connect your Pocket WiFi Spain Huawei E5331:   1. Press the button until the lights get green 2. On the back of the device you’ll find a sticker with the wifi name and the password 3. On your Huawei E5331 device (phone, tablet, laptop) go to...

Didn’t find the answer?

Please, don’t hesitate… Contact us Booking and pay online Be connected everywhere Cheap and easy Simply by turning on the WiFi switch, you can enjoy high-speed mobile broadband network on the spot, without carry a bulk of internet cable.The Pocket Wifi...

How do I extend the rental period?

Email us at **info@nerjawifi.com requiring for a prepaid internet in Spain extension. We will shortly send you a payment request and, as soon as the payment is completed, you will receive in your inbox the final confirmation for the wifi in Spain extension. We accept...

Is there any cancellation fee/refund?

We are able to refund the rental cost only if a cancellation notice is sent to us 2 days before the start of the Rental Period as specified in your rental form. Upon receiving your notice, we will proceed to refund the rental cost and remove the authorization charge...

How are the rates calculated?

Your billing cycle will be based on the Rental Period as specified in the rental form. The Rental Charge applies to full days only (not fractional days). Late charges of 5 €/day will accrue if the device(s) is/are not returned within 1 calendar day after the end of...

How do I return my Mobile WiFi hotspot?

Before you check out, remember to leave our mobile hotspot device to the hotel concierge and attention it to us. We’ll send someone over to pick it up as soon as possible. If you’ve forgotten to leave it at the concierge, do get in touch with us immediately via email...

How do I receive my mobile wifi device?

Filling out the rental form you will be asked for the address of your destiny, apartment or hotel. We will leave the device at the concierge: just asking for it when you check-in.

How do I check my data usage?

In order to have full control of the data usage, while renting internet wifi in Spain, we recommend to download and install in your terminal (phone or tablet) an useful app called Hi Link. The Hi Link app is available in both App Store or Play Store; that means it’s...

Is there a limit on the data I can use?

There’s always a data limit, even if some websites promote it as unlimited. It’s important to understand that it’s impossible to complete compulsive downloads while in a prepaid Spanish wifi. We have different wifi rental plans that can perfectly adjust to your needs....

What is the download/upload speed of my wifi hotspot rental spain?

When you rent internet access in Spain, using our pocket wifi the speed is dictated by the type of coverage. If you decide to get a 3g portable device internet access, the averaage speed is between 3,5 and 10 Mbps. Our Huawei E5331 wifi hubspot creates a wireless...

How long can the battery last?

A fully charged battery enables 4-6 hours of active connection. The maximum standby time of the mobile hotspot device is 360 hours. We provide a charger in the package for you to keep your device charged and ready for the next day.

Can I make calls or send SMS with the mobile hotspot?

Our mobile hotspot device does not provide voice calls or SMS via cellular networks. However, it’s fast enough for you to make VoIP calls over Skype and message your friends using Whatsapp. Though, Skype audio consumes about 100 Mb per hour.

How many devices can I connect?

You can connect a maximum of 8 Wi-Fi-enabled devices to a single mobile hotspot device. Sharing the connection with your friends also helps you reduce the overall cost.

How do I connect my devices to my mobile wifi hubspot?

Simply turn the device on until the green lights appear, connect to the Wi-Fi network with the password you see in the back of the device and start surfing. If you require any technical assistance feel free to contact us by phone or email.

Can I get more Gb in case I need it?

Yes, contact us to request a top up. 2 Extra Gb. Paypal or credit card payment is required. Once done, the top up is instant, so you can keep enjoying you wifi connection.

What is a mobile WIFI?

It’s a wireless hotspot that gives any Wi-Fi enabled device (smartphones, laptops, tablets, etc) access to an internet connection. No installation, cables or software required. It easily fits in your pocket. Secure and fast internet connection wherever in Spain. Save...